Quick answer
These terms cover reading jointbrexsupport.com and using our desk. Your purchase is paid through BuyGoods on the brand's checkout, and the brand's terms, which name GEX CORPORATION LLP, Barbados law and arbitration, govern that contract. Checkout prices beat ours, and your consumer rights stay intact.
These terms cover your use of jointbrexsupport.com: reading pages, following links and contacting our desk. They do not replace the brand's own terms, which govern the purchase contract when you pay for JointBrex.
By using the site you agree to these terms. If you do not agree, please stop using it. Jointbrexsupport may update them, and the date at the top of this page shows the latest version.
Up to five parties sit between you and the bottle. Tap each one to see its role and where it is named.
The reader and buyer
You read our pages under these terms. When you pay, you accept the brand's checkout terms as well.
This site and order desk
We publish the information here, link to the order page and help with orders placed through our buttons at +1 (302) 200-3480.
Brand sales page
Shows the packs, prices and guarantee wording, then hands the payment to BuyGoods.
Checkout and billing
Charges your card and appears on your statement. Its checkout lists (866) 838-5063.
Named in the brand's terms
The terms page says it owns and runs the brand's policy site, under the laws of Barbados.
Distributor on the label
Printed on the bottle with Aurora, CO 80011. No maker is named anywhere we looked.
They name GEX CORPORATION LLP, apply the laws of Barbados and send disputes to arbitration there. Those terms, not ours, govern the contract you make at checkout.
| Topic | Brand terms page | Other brand pages |
|---|---|---|
| Who runs the site | "owned and operated by GEX CORPORATION LLP" | Sales page copyright: JointBrex Research |
| Which law applies | "the laws of Barbados" | Not stated elsewhere |
| How disputes are settled | "binding arbitration in St. Michael, Barbados" | Not stated elsewhere |
| Refund window | "within 60 days of delivery" | Sales page and returns page: 60 days from purchase |
| Bottles | Return the bottles "(even empty)" | Sales page mentions no return at all |
| Refund timing | 3 to 5 business days | Returns page: 5 to 10 days |
| Date of the terms | "Date Effective: August, 2021" | Sales page copyright 2024, order pages 2026 |
The table shows why we ask you to read the brand's pages yourself before paying. They disagree with each other on when the refund window starts and whether bottles must go back. We cannot change those terms or decide between them.
As a careful copy, not as the final word. We copy prices from the brand's sales page, and the checkout total is the one that counts.
The clock starts with the order date shown in your BuyGoods email, not when the box arrives.
Two capsules a day uses up 60 capsules in a month.
Phone the desk, ask how returns work for your order, and get the answer by email.
Refund requests after this date fall outside the window.
The full set of refund conditions sits on the refund policy page. Get the rule for your own order in writing before you mail anything.
No. They summarize public sources about the label's ingredients and are not advice for your body. Ask a doctor or pharmacist before you start any supplement, especially with a medicine or a health condition.
What our pages can and cannot tell you is set out in the disclaimer.
You may read, print and share links to any page for personal use. You may quote a short passage if you credit us and link to the page.
Please do not copy whole pages, tables or the site design. Bottle and product images come from the brand and belong to their owner, and JointBrex is a trademark of its owner, not of us.
We are responsible for our pages and our desk. We are not the maker, the payment company or the shipper, so some things sit outside our control.
Nothing in these terms limits rights you have under the consumer laws where you live. If one part of these terms cannot apply, the rest still does.
Write to [email protected] (Mon-Fri 9:00 am-5:00 pm ET) for questions about these terms, or call +1 (302) 200-3480 about an order. Our office is at 40 West 57th Street, Floor 20, New York, NY 10019.
What we collect when you write is covered by our privacy policy.
The payment goes through BuyGoods on the brand's checkout. The brand's terms name GEX CORPORATION LLP, and our site is the retailer that sent you there.
The terms shown during checkout and on the brand's policy pages. These site terms cover your use of our pages.
Its terms page says the laws of Barbados apply and disputes go to arbitration in St. Michael, Barbados. Read that page before you pay.
The checkout price is the one you pay. Tell us, and we will correct our page.
The sales page says purchase; the brand's terms say delivery. Plan around the earlier date, the purchase.
You may quote a short passage with a link back. Please do not copy whole pages, and do not reuse the brand's images.
No. Nothing here limits rights that the consumer laws where you live give you.
Page check
Written by
Matches each amount to the printed Supplement Facts panel and each safety line to federal health agencies and Cochrane reviews.
